Privacy Policy for Indian Users

Quizlicious

Updated on: 23th November 2023


As we update, improve and expand “Quizlicious”, this policy may change, so please refer to it periodically. By accessing the “Quizlicious”, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer. “Quizlicious” (Our mobile application, currently on Android – Google Play), is owned and operated by CoolBoots Media Pvt Ltd (hereinafter referred as “Quizlicious”, “We”, “Our”, “Us”, “Company”, “App”). “Quizlicious” offers its end users interesting quizzes.   This Privacy Policy applies to information collected through the services, as well as other information provided to us online or offline by End Users, Advertisers and other customers or users of our mobile application; however, it does not apply to information collected from our employees, contractors or vendors.

By accessing and/or using the “Quizlicious”, application, website or other services, you agree to this privacy policy and the Terms of Use of the “Quizlicious” app and give consent to the collection, transfer, operation, storage, disclosure and other uses of your information as described in this Privacy Policy. Do not access or use our services (“Quizlicious”) by any means or technology which conceals your actual geo-location or is unable to provide accurate details of the location (for example, use a Virtual Private Network (VPN) to access “Quizlicious” Services).

If you have any doubts about this Privacy policy or how “Quizlicious” uses your personal information, shared preferences, or similar technologies, please contact “Quizlicious” on help.scholarrapp@gmail.com or else stop using the services altogether. You may also contact our Data Protection Officer at dpo@coolbootsmedia.com.

As part of our efforts to provide you better access and control over the information which we collect and process about you, we require you to download and use the latest version of the “Quizlicious”. 

If you continue to use an older version of the App, we would not be responsible or liable for collection, storage and processing of your information. You are required to update to the most current version of the app.

Information we capture/ track /obtain: (This information is only captured from your device after you grant permission to “Quizlicious”)

We capture/ track information from your use of services. This information may be obtained from third parties in some cases. This information is used to provide best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or un-authorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.

1. Device and account information

We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number and account information on phone). How we use this information: We primarily use this information to detect fraud & unauthorized usage of “Quizlicious” services. Your device level information is also used in tracking your activity within “Quizlicious”.
 

2. Log information

When you use our services or view content provided by “Quizlicious”, we automatically collect and store certain information in server logs. This includes:

  1. details of how you used our service

  2. device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.

  3. to provide relevant offers based upon your interest

  4. Internet protocol address

  5. Strictly necessary cookies

How we use this information

We use information collected, to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like  Google Analytics, Google Ad-mob, Meta Audience Network, Singular, Firebase etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on “Quizlicious”.

Google Analytics https://policies.google.com/privacy?hl=en-US 

Google Ad-mob https://policies.google.com/privacy?hl=en-US 

Meta Audience Network https://developers.facebook.com/docs/audience-network/optimization/best-practices/an-policy/ 

Singular https://www.singular.net/privacy-policy/ 

Firebase https://firebase.google.com/support/privacy 

3. Unique application numbers

Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to “Quizlicious” when you install or uninstall that service. How we use this information
 Operating system type & version helps us in providing best experience of “Quizlicious” for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and “Quizlicious” and thus giving you best experience and performance within the app.

4. Local storage

We may collect and store information locally on your device using mechanisms such as application data, caches.
 How we use this information
 This information is used to:
 (a) maintain your login session on “Quizlicious”.
 (b) this information may also be used from time-to- time to sync with “Quizlicious” servers and update services that we provide to you within the app on your next usage.

5. Cookies and similar technologies

We use various technologies to collect and store information when you visit a “Quizlicious” service, and this may include using cookies or similar technologies (Device ID) to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or “Quizlicious” features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic. Services or “Quizlicious” features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic.

How we use this information:

We use information collected, to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like  Google Analytics, Google Ad-mob, Meta Audience Network, Singular, Firebase etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you, to better your experience on “Quizlicious”, Information we share:

We do not share your personal information with companies, organizations and individuals outside of “Quizlicious” & its partner companies unless one of the following circumstances applies:


 (a) With your consent
 We will share device level information with companies, organizations or individuals outside of “Quizlicious” when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside “Quizlicious”.
 
 (b) For external processing:
 We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
 
 (c) For legal reasons
 We will share personal information with companies, organizations or individuals outside of “Quizlicious” & its partner companies due to various legal reasons.
 Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages. We will only share your personal information with other companies or individuals outside of “Quizlicious” & its partner companies in the following circumstances:


 (a) As necessary to process your transactions and to maintain your account.
  (b) To facilitate our service/ provide service on our behalf.
  (c) To assist us in analysing how you used our service.

Access to your Personal Information

We will provide you with the means to ensure that your Personal Information is correct and current. If you have filled out a user profile, we will provide an obvious way for you to access and change your profile from our Application/Services/ product. We adopt reasonable security measures to protect your information from being exposed or disclosed to anyone.

WHY DO WE COLLECT INFORMATION?

1. We collect, store, use and process Personal Information for a variety of business purposes, including:

  • to operate, improve and optimize our  quiz experience and other services and allow users to play quizzes; - to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience

  • to provide access to certain areas, functionalities and features of our Services

  • to notify you about product  updates, new products or promotional offers

  • to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages

  • to respond to your comments and inquiries and provide customer support services

  • to prevent potentially prohibited or illegal activities and protect our users

  • to measure interest in our Services

  • to ensure internal quality control; and

  • to verify Individual identity.

2. Inform you about our products and services

“Quizlicious” may use Personal Information to provide you with materials about offers, products and services that may be of interest, including content or services. “Quizlicious” may provide you with these materials by push notification, online or offline marketing or email, as permitted by applicable law, including:

To deliver advertising and marketing and promotional information to you; to tailor content, advertisements and offers; to notify you about products and services or upcoming special offers/events that may be interest of you; and to notify you about rewards, surveys, contests or other promotional activities or events sponsored or managed by us or our business partners.

3. Send Push Notifications

“Quizlicious” may occasionally use push notifications to send you app updates, information on services-related notifications that may be important to you. You may at any time opt out from receiving these types of communications by turning them off at the device level through your settings.
 

Links

We may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve our customized content. Clicking on links may take you to sites outside our domain. We are not responsible for the privacy practices of other web sites/services. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by our Application.

Data Subject Rights/Your Rights

1. Right to be Informed

You have the right to be informed for the collection of Personal Information except in some instances, for example, where the information is already contained in, or derived from, a public record, or has deliberately been made public by you, or where the collection of the information from another source would not prejudice your legitimate interest.

1. Right to access

You, having provided adequate proof of identity, has the right to request “Quizlicious” to confirm, free of charge, whether or not “Quizlicious” holds about your information. You may also request for a description of the personal information within a reasonable time. The information provided to you shall be in a reasonable manner and in a form that is generally understandable. “Quizlicious” may refuse access to records where the record contains legally privileged documents.

1. Right to Rectification

You have the right to request for Rectification of your personal information that “Quizlicious” possess.

Right to erasure

“Quizlicious” allows you the right to request to correct or delete your personal information that is inaccurate, irrelevant, and excessive, or which “Quizlicious” is no longer authorised to retain. You have the right to request that “Quizlicious” delete any or all of the personal information that “Quizlicious” collected from you and retained, subject to certain exceptions. Upon “Quizlicious” receipt and confirmation of a verifiable consumer request from you, “Quizlicious” will, unless an exception applies, delete (and direct any of our service providers having such information to delete) your personal information from “Quizlicious” records. Under certain conditions, “Quizlicious” may deny your deletion request for deletion if retaining the information is necessary for “Quizlicious” or our service provider(s) to:

  • Protect the product/app and detect security incidents, including preventing fraudulent, deceptive, malicious, or illegal activity, or enforcing the law against those responsible for such actions.

  • Comply with the applicable laws

  • Adhere to any legal obligation

  • Provide the service you have requested for, complete a purpose for which “Quizlicious” has obtained the personal information, to carry out any contract with you, do any other actions we may reasonably foresee in the course of our ongoing commercial relationship with you within the context of “Quizlicious”.

  • Participate in peer-reviewed or public historical, scientific, or statistical research in the public interest that complies with all other applicable privacy laws and ethical constraints, when the information’s deletion may likely seriously impair or render impossible the research’s achievement if you previously provided informed consent

  • Troubleshoot or debug products, including identifying and repairing errors and intended functionality impairments

  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.

  • Make other lawful and internal uses of that information that are compatible with the context in which you provided it.

Exercising Deletion Rights

To exercise your deletion rights described above, please submit a verifiable consumer request to “Quizlicious” by sending an email to “Quizlicious” at help.scholarrapp@gmail.com. Only you, or a person registered with the appropriate authority authorized by you to act on your behalf, may make a verifiable consumer request related to your personal information.

Right to object/Opt-out

You have the right to opt out of certain uses and disclosures of your Personal Information. When you have consented to "Quizlicious" App’ processing of your Personal Information or other information, you may withdraw that consent at any time and opt-out of further processing, by contacting dpo@coolbootsmedia.com.

Response Timing and Format

“Quizlicious” makes efforts to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), “Quizlicious” will inform you of the reason and extension period in writing. If you have an account with the “Quizlicious” will deliver its written response to that account. If you do not have an account with us, or a response is not capable of being sent thereto, “Quizlicious” will deliver our written response by mail or electronically, at your option. Any disclosures “Quizlicious” provides will only cover the

12-month period preceding the verifiable consumer request’s receipt. If applicable, the response “Quizlicious” provides will also explain the reasons “Quizlicious” cannot comply with a request.

You can download & install the “Quizlicious” & can play Quizlicious Game.

Grievance Contact Information

In the event you have any grievance relating to the processing of information provided by you, you may contact us at help.scholarrapp@gmail.com or write to us at the following address:

Team “Quizlicious”
 C/o CoolBoots Media Private Limited
402 C, 4th Floor Centrum Plaza, Sector 53, 

Golf Course Road, Opposite Suncity, Gurgaon – 122002 (HR)
Call : +91-7042671207             
 

 

 




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